Customer Comments About Phoenix Trailers

A Phoenix Trailers we believe that every customer should be a satisfied one. We would love to hear your comments on our trailer and service.
Email us at PhoenixtrailerUK@aol.com

 

 To: john@phoenixtrailer.co.uk
Sent: 18/04/2010 16:20:22 GMT Daylight Time
Subj: new trailer

hi John I am writing to let you know how pleased I am with my new 8x4 trailer I bought from you on Easter Sunday thanks so much for a excellent service and fantastic product well worth the 250 miles round trip I will recommend you to any body wanting a trailer thanks again from Denis in Leigh Lancs.

Hi John,
Just like to send a picture of My Harley On the New Trailer.
Thanks Again.

Cider
A.C.C.
www.c1der.co.uk

Dear John,
We arrived safe and sound in Hungary after a 3000km trip through France, Italy, Slovenia, Croatia and finally Hungary. The trailer performed superbly, with no problems. The roads through France etc were good but the roads in Croatia and Hungary, once off the motorways, were rough but the trailer handled well. We traveled at 90-110km/hr on the motorways and 70-90km/hr on the other roads.
Thanks once again and I can thoroughly recommend your trailers to anybody.
Kind regards
Mark

Dear John,

Just a note to say that my new 3 bike trailer arrived at 3pm and the company (CBT) you arranged to bring it to Scotland was 1st class. He telephoned me yesterday to say he would arrive the next afternoon and he did just that. Having had you Big Bike trailer previously, I knew that I would not be disappointed and again this has proved to be the case. I did look at the possibility of buying a ERDE trailer (made in 'FroggieLand') but when you compare the Unladen Weight of their 3 biker at 112kg and your at 210kg, then you don't have to be a mathematician to work out what is the best trailer to buy. Us Scots like a lot of metal for our money and yours certainly qualifies for excellent value. Thank you again for your assistance in getting it delivered so quickly.

Best regards Bill McCracken, SEAMILL, Scotland

Hello all at Phoenix trailers... Matt Sullivan of "Timba-Wolf (where wood works)" here, i came up to collect the trailer you made for me the weekend of 18th/19th of this month, the 8 x 4 braked trailer, with rear supports, and cover..., i'm the guy with the big Grey Dodge Journey vehicle....
well, the trailer handled excellently behind the Dodge, in fact i never really noticed it was there (apart form the rattles..well it was empty... ha ha!!) , but as i say, it towed superb,,,, and the trip home with a detour (thanks to the wife wishing to see her sister) was an uneventful one....a few looks at the trailer by passing motorists..., well i say unevent full, not quite, as part way home the stitching on the canvas started to tear at the nearside front corner..where the bungy cable is ( but can be easily repaired by a local car upholsterer..., but a minor problem i think!!)
however other than that, all my friends/neighbours , and work mates/clients have all commented upon it, from the overall fab design to the fantastic, neat welding, and the fact it is (the frame) welded THEN Hot dip galvanized, not galv'd then welded...
and the fact it handles well with a load on board, and if you post this, any chippies/joiners out there the sheet mateial with the roundels and not checker plate used for the main floor does not mark sheets of ply ...so an other thumbs up!!!
all round pound for pound, the best trailer i have ever come across, and the journey up from Kent, (inc the over night stay was well and truely worth the time...and money...) in it's first week it has already started to earn it's outlay......
we have started to put your company upon our Dodge owners website, (pic to follow!!!) and i have decided to that when my own company website gets updatedlater in the year , i will be posting a link to your good selves....i will e-mail you again shortly when the links are established, so you can see....
i did find out that the Bulldog trailer/towing/security, which just happens to be near you in Much Menckle (sorry if not spelt correct) seems to not know of your existance... as i tried to get a hitch lock from them, and they did not know of the KF13 Braked hitch??? strange....
oh well enough waffle, but thanks again for building such an all round great trailer... in a word (well 2 actually ) SUPERB PERFECTION ...in a trailer....
regards Matt Sullivan

"TIMBA-WOLF" (where wood works)

Dear John

Just a short note regarding the three bike trailer I recently purchased from you. It is as good as gold. It carries my large Kawasaki VN cruiser as well as a couple of smaller bikes comfortably and has proved to be very steady both loaded and empty. It also does not suffer from 'bounce' when not loaded. You have carefully thought out the design and it works. It also greater flexibility than any other bike trailer I have used.
Recommend it to anyone!

Kindest regards

George MacLean.

Hi John,
I brought a two bike trailer from you in July 2006, and we are absolutely delighted with it, having twice towed to Spain with the motorcycle on (Royal Enfield Bullet)

Happy to provide reference for anyone looking at your excellent trailers.

Regards
Peter Stubbings

7 July 2008

Dear John,

Having purchased one of your trailers, I have to say what a good solid engineered trailer this really is. It towed extremely well and was a light as a feather. The storage is absolutely first class, taking up no room whatsoever.

I would recommend these trailers to anyone wanting a bike trailer.

Yours sincerely

Frank Munro

Dear John,

We arrived back in East yorkshire after a 320 mile round trip to your workshop. Every mile was worth it The ATV Trailer is of remarkably high quality and will carry our planned charity event modules for years to come. While with you we noticed the similar heavy engineering quality of your bike trailers and wish you and your team continued success.

King Regards,

David Preston

Hi John

Having now seen first hand your AVT trailer and completed its purchase I wanted you to know how impressed I was with the workmanship and quality build of the trailer. It represents excellent value for money and the service I received was second to none.

With sincere thanks.

Tony Atkin

Hi John,
 
This is just a note to say how pleased I am with my trailer.  It's been used extensively this year and is a pleasure to tow behind my motorhome.  It's also great for removing garden rubbish etc!
 
I've attached a few pictures.
 
regards,

Andy Powell         
 

 

Hi John,
I would like to thank you for a first class product, very pleased with trailer.
 I was worried about buying my 3 bike trailer from ebay but i cannot praise the product or service enough!
Thanks again, 
Kind regards Ossie.





Hi John, a few pictures of the trailer i purchased from you some time ago. Only 
used it fully loaded over the august bank holiday. on a 500 mile round trip to 
West Wales i can Honestly say it performed superbly,I am 100% pleased with the 
performance of this trailer. As you can see i have personalized it by fitting 
L.E.D lights and Mudflaps many thanks once again for a Quality product kind 
regards J.R Williams.

To: john@phoenixtrailer.co.uk
Sent: Tue, 1 Jun 2010 22:09
Subject: trailer cover

 

Hi John,
We bought an 8x4 general purpose trailer from you in April. The trailer is great.. We are going to France with the trailer in 3 weeks. . Thanking you . John Greaves, Wigan.